Number of Complaints Registered (PI2197)

Number of complaints registered by clients of the reporting organization during the reporting period.

  • Reporting Format Unit Referenced within Metric Definition
  • Metric Type Metric
  • Metric Level Product/Service, Organization
  • IRIS Metric Citation IRIS, 2020. Number of Complaints Registered (PI2197). v5.1.
Footnote

Organizations should footnote all assumptions used.