Promptness of Claims Submission (PI2070)

Average number of days elapsed between when an insured incident occurred and when the stakeholder (client of the organization) submits a complete claim, for all claims settled during the reporting period.

Calculation:
  • Reporting Format Unit Referenced within Metric Definition
  • Metric Type Metric
  • Metric Level Product/Service, Organization
  • IRIS Metric Citation IRIS, 2020. Promptness of Claims Submission (PI2070). v5.1.
Footnote

Organizations should footnote all assumptions used.