• Clients

Investment Lens

  • Poverty Level

Client Households: Low Income (PI7318)

Number of unique low income households that were clients of the organization during the reporting period.
Reporting format
Unit Referenced within Metric Definition
Metric type
Metric level
Product/Service, Organization
IRIS metric citation
IRIS, 2016. Client Households: Low Income (PI7318). v4.0.


Organizations should footnote all assumptions used as well as details on the assessment tools used to identify low income households. See usage guidance for further information.

Usage Guidance

  • This metric is intended to capture the number of unique low income households that were recipients of the organization's products or services. Examples of organizations that might report against unique households include those that provide products such as clean cookstoves or water purification systems and services such as home weatherization. Organizations that provide goods and services at the individual level, such as vaccines or school lunches, might find it more appropriate to report using the Client Individuals metric.
  • The population classified as low income includes all those who fall below a fixed threshold, and is inclusive of those classified as poor or very poor. Due to the complexities of assessing the poverty level of clients, organizations will likely have to use specific assessment tools to report on this accurately. See the glossary definition for additional information on commonly used tools to help determine the absolute poverty level of individuals and households.
  • Many organizations may not be able to report on the number of client households based on direct data. For example, organizations that sell water purification systems via a series of local network distributors might estimate the number of client households reached by the number of units sold. Details on how and why these assumptions were made should be footnoted.