• Clients

Client Transactions (PI5184)

Number of sales or client transactions during the reporting period.
Reporting format
Unit Referenced within Metric Definition
Metric type
Metric level
Product/Service, Organization
IRIS metric citation
IRIS, 2016. Client Transactions (PI5184). v4.0.


Organizations should footnote all assumptions used.

Usage Guidance

  • A client transaction represents an exchange between a client and the organization that results in the purchase or acquisition of the organization's product/service(s). One transaction can include the purchase of multiple units. This metric is different from the Client Individuals: Total (PI4060) metric and submetrics, which are intended to capture the number of unique individuals who are clients of the organization during the reporting period. Client Transactions (PI5184) is intended to capture the number of total transactions, which can include repeat sales per unique client.