Sectors of Focus

  • Financial Services
  • Financial Services: Microinsurance

Renewal Ratio (PI1275)

Percentage of the policies belonging to the organization's clients that stay enrolled after their coverage term expires, during the reporting period.
Reporting format
Metric type
Metric level
Product/Service, Organization
IRIS metric citation
IRIS, 2016. Renewal Ratio (PI1275). v4.0.


Organizations should footnote all assumptions used.

Usage Guidance

  • As an example, a 90 percent renewal ratio means that for every 100 insured, 90 renew while 10 do not.
  • For more detail on the ratio and for guidance on interpretation, see the Microinsurance Network's Social Performance Indicators for Microinsurance, p. 18 (