The GIIN and Rockefeller Foundation convened an expert Working Group in 2014, composed of Impact Sourcing Service Providers (ISSPs), large corporates, and others with Impact Employment metrics design expertise with the goal of developing a set of Impact Employment focused metrics.
Experts reviewed different practices in performance measurement used by organizations targeting disadvantaged groups, pulling from sources such as the International Labor Organization and reporting frameworks such as the Global Reporting Initiative G4 Guidelines and IRIS. Further, experts vetted the metrics through open comment periods and pilot program soliciting feedback on the clarity, usability, and feasibility of the catalogue of indicators.
The metrics are focused on five different performance categories. When used together, the metrics selected can provide a full picture of the performance of an organization around Impact Employment through outsourcing, online work, captives or shared services.
To review the outputs of this working group click here.